Riley Scooters offer a 12 month warranty on our scooter models against manufacturing defects from the date of purchase. The warranty will cover all costs including labour as well as spare parts required to repair the scooter. The remaining warranty period can be transferred to a new owner providing the original proof of purchase is presented. Proof of purchase is required for reference when making enquiries on the warranty.
Please note consumable items are not covered by the warranty. These include: tyres, inner tubes, rubber foot rest, handlebar grips, brake cables and brake pads.
The warranty does not cover parts submitted for repair that demonstrate signs of misuse, damage or handling that is contrary to the instructions set out in the manual. Any modifications or disassembly of the scooter, including the software, will invalidate the warranty.
If you have any questions or issues please contact firstname.lastname@example.org or call our Customer Services line on 0203 137 7807 (Mon – Fri 9am – 6pm).